Talk & Comment
Overview For Schools Pricing About
Open TAC Get started for free
Overview For Schools Pricing About
Open TAC Get started for free
  • 1Overview
  • 2Federal Compliance
  • 3DPA Coverage
  • 4Data Infrastructure
  • 5Incident Response & Retention
  • 6Request a DPA

Compliance & Data Privacy

Updated: May 2026
Education Privacy

1. Overview

Talk & Comment is built for K–12 classrooms. We take student data privacy seriously and have structured our practices around the laws and agreements that schools rely on. This page summarizes our compliance posture, signed Data Privacy Agreements (DPAs), and how to request a DPA for your district or state.

🏛️
FERPA Compliant
Family Educational Rights and Privacy Act
👶
COPPA Compliant
Children's Online Privacy Protection Act
📋
SDPC DPA Available
Student Data Privacy Consortium
🇺🇸
US-Only Data Storage
All data stored and processed in the United States

2. Federal Compliance

FERPA — Family Educational Rights and Privacy Act

Talk & Comment acts as a "school official" under FERPA when processing student education records on behalf of a school or district. Specifically:

  • Student data is used solely for the educational purpose directed by the teacher or institution.
  • We do not re-disclose personally identifiable information (PII) from education records without authorization.
  • Data is protected with encryption at rest (AES-256) and in transit (TLS 1.2+).
  • Districts may request deletion of all associated data at any time.

COPPA — Children's Online Privacy Protection Act

For students under 13, Talk & Comment enforces strict read-only mode:

  • Under-13 users cannot create accounts or submit personal information independently.
  • Under-13 users are limited to playback-only mode — no recordings, no PII collection.
  • Schools may serve as COPPA consent agents for district-managed deployments.
  • This restriction is enforced at the API level — not just the UI layer.

SDPC — Student Data Privacy Consortium

Talk & Comment has executed the SDPC National Data Privacy Agreement (NDPA) v2.2 through the TEC Cooperative. This is the standardized agreement used by thousands of school districts nationwide and is recognized by 34 state alliances.

3. Signed DPA Coverage

Talk & Comment has executed Data Privacy Agreements through state alliances, regional cooperatives, statewide partners, and district-specific agreements.

TEC Cooperative — SDPC NDPA (15 States)

Executed February 27, 2026. Covers all districts participating in TEC's multi-state NDPA alliance:

MA — Massachusetts
ME — Maine
IL — Illinois
IA — Iowa
MO — Missouri
NE — Nebraska
NH — New Hampshire
NJ — New Jersey
NY — New York
OH — Ohio
RI — Rhode Island
TN — Tennessee
VT — Vermont
VA — Virginia
WA — Washington

Agreement: SDPC NDPA v2.2 via a national cooperative pathway. Fully executed; detailed counterparty information available on request.

Minnesota regional service cooperative (60+ districts)

Executed March 2, 2026. Covers districts participating through a Minnesota regional service cooperative data privacy program across 60+ districts.

MN — Minnesota (regional service cooperative, 60+ districts)

Agreement: Regional service cooperative DPA. Detailed counterparty information available on request.

Statewide online learning partner — Idaho

Statewide DPA covering a large online learning partner across Idaho.

ID — Idaho (statewide online learning partner)

CITE Privacy Services — California

District-specific CA-NDPA Standard v1.5 agreement through CITE Privacy Services. Talk & Comment signed on May 8, 2026; the LEA countersigned on May 20, 2026.

CA — California (CITE Privacy Services / district-specific CA-NDPA)

State Summary

In total, Talk & Comment has active DPA coverage represented across 18 states:

CA  ·  IA  ·  ID  ·  IL  ·  MA  ·  ME  ·  MN  ·  MO  ·  NE  ·  NH  ·  NJ  ·  NY  ·  OH  ·  RI  ·  TN  ·  VA  ·  VT  ·  WA

Coverage paths vary by state, cooperative, partner, and district-specific agreement. If your district is not already covered, contact us and we can help route a DPA request.

4. Data Infrastructure

All student and user data is stored and processed in the United States:

  • Application hosting: DigitalOcean (US regions)
  • Audio file storage: AWS S3 (US region) with CloudFront CDN
  • AI transcription: Self-hosted on ai.talkandcomment.com — no third-party AI API processes your recordings
  • Email delivery: Postmark (US)
  • Payments: Stripe (no student data involved)
  • Analytics: PostHog + GA4 (anonymized/pseudonymized; can be disabled for student contexts)

No student data is transferred outside the United States. Our full sub-processor list is available upon request.

For our complete security posture, see our Data Security Plan.

5. Incident Response & Retention

Talk & Comment maintains a public breach-notification and retention procedure for district reviews. For student PII or teacher/principal APPR data, affected educational agencies are notified no later than 72 hours after discovery of a breach or unauthorized release.

  • Incident response follows contain, assess, notify, remediate, and document steps.
  • Personal information and student data are retained only as needed to provide the Service, support active agreements, satisfy legal or security obligations, resolve disputes, and enforce agreements.
  • Contract termination, data return, destruction, and certification timing are documented in the Data Security Plan.

See the short procurement reference: Breach Notification and Data Retention.

6. Request a DPA for Your State

Don't see your state listed? We're actively expanding our DPA coverage. We support the SDPC National DPA template, state-specific agreements, and custom district DPAs.

Reach out to our team — we typically turn around DPA requests within 2–5 business days.

Request a DPA    Email Us

Questions about our compliance posture? Contact us at [email protected]

Include "Education Privacy" or "DPA Request" in the subject line for fastest routing.

Talk & Comment

Feedback students actually listen to

Product

  • Overview
  • For Schools
  • Pricing

Support

  • Contact Sales
  • Help Center

Company

  • About Us
  • Careers

Legal

  • Privacy Policy
  • Terms of Service
© 2026 Talk & Comment. All rights reserved.